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Legal guide · 02

Preparing to contact an attorney.

A little preparation can help you describe your situation clearly, use the conversation well and understand what comes next.

A useful starting point

You do not need to organize everything perfectly. Begin with the facts, the documents you already have and the questions that matter most to you.

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Write down the essential facts

A short timeline can help an attorney understand the situation without requiring you to remember everything during the conversation.

  • What happened, in your own words
  • Important dates, places and people involved
  • What has happened since the issue began
  • Any upcoming hearing, deadline or appointment
  • What you would like help accomplishing

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Gather relevant documents

Bring or securely share only material connected to the issue. Keep originals unless the attorney specifically asks for them.

  • Court papers, notices, citations or government letters
  • Contracts, leases, policies or written agreements
  • Relevant emails, text messages, photographs or receipts
  • Medical, employment, financial or property records related to the matter
  • Names and contact information for witnesses or other involved people

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Prepare practical details

A law office may need basic information before deciding whether it can speak with you about the matter.

  • Your full name and reliable contact information
  • Names of other people or organizations involved for a conflict check
  • The court and case number, if a case already exists
  • Your preferred language and whether you need an interpreter
  • Any accessibility or communication needs

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Questions about fit and experience

The first conversation is also an opportunity to decide whether the attorney and office are a practical fit for you.

  • Do you handle matters like mine?
  • Who would work on my matter and who would be my main contact?
  • What possible approaches or next steps should I understand?
  • Are there important deadlines or immediate actions?
  • What information would you need before deciding whether to represent me?

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Questions about fees and communication

Ask for clear terms before agreeing to representation. Fee structures and office practices vary.

  • Is there a fee for the first consultation?
  • Do you charge hourly, a flat fee, a contingency fee or another arrangement?
  • Will I need to pay a retainer or other costs in advance?
  • What expenses might be separate from attorney fees?
  • How will updates, questions and billing be handled?

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Before the conversation ends

Make sure you understand what will happen next and whether an attorney-client relationship has been formed.

  • Ask whether the attorney has agreed to represent you
  • Request any fee agreement or next-step instructions in writing
  • Confirm who will contact whom, and by what date
  • Write down any documents or actions still needed from you
  • Keep copies of anything you provide or sign

Ready to begin?

Find an attorney who handles the kind of help you need.

Explore the directory by practice area, language and location. Contacting an attorney does not obligate you to hire them.

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This guide provides general public information, not legal advice. Do not send confidential or sensitive information until you understand how the attorney or law office will receive and protect it. Contacting a law office does not by itself create an attorney-client relationship.